This Privacy Policy applies to all personal information collected by 777adcom through the website https://777adcom.app, any associated mobile interface, and all related services. By using 777adcom and creating an account, you confirm you have read and understood this policy. If you do not agree, please do not use the platform.
1 Who We Are
777adcom operates the online gaming platform available at https://777adcom.app, offering sports betting, virtual sports, card games, Ludo, Aviator, and related gaming products to players in Pakistan. For the purposes of this Privacy Policy, 777adcom is the data controller responsible for personal information collected through the platform.
If you have any questions about this Privacy Policy or how 777adcom handles your personal data, you can contact our dedicated privacy team at any time at support@777adcom.app. We aim to respond to all privacy-related enquiries within 48 hours.
Our support team operates in both English and Urdu, so if it's easier for you to explain a concern in Urdu, please feel free to do so — we'll respond in whichever language is most convenient for you.
2 Personal Data We Collect
777adcom collects personal data in two broad categories: information you provide directly, and information generated automatically through your use of the platform. We collect only what is genuinely necessary for the purposes described in this policy.
| Category |
Examples |
Required? |
| Identity Data |
Full legal name, date of birth, CNIC number, photograph |
Yes – for KYC verification |
| Contact Data |
Mobile phone number, email address |
Yes – for account management |
| Financial Data |
Easypaisa/JazzCash account reference, bank account details, transaction history |
Yes – for deposits & withdrawals |
| Account Data |
Username, password hash, login history, device identifiers |
Yes – for account security |
| Gameplay Data |
Bets placed, games played, virtual sports selections, session duration, wins/losses |
Yes – for platform operation |
| Technical Data |
IP address, browser type, device model, operating system, referral URL |
Automatic – collected on site visit |
| Communication Data |
Support chat transcripts, email correspondence, feedback submitted |
When you contact us |
| Marketing Preferences |
Opted-in notification channels, promotion history, bonus usage |
When you opt in |
We do not collect sensitive categories of personal data such as health information, religious beliefs, or biometric data, except where you voluntarily provide a photograph as part of identity verification, which is used solely for that purpose.
3 How We Collect Your Data
777adcom collects personal data through the following channels:
- Account Registration: When you create a 777adcom account, you provide your name, date of birth, mobile number, and email address directly in the registration form.
- KYC Verification: When you submit identity documents — such as your CNIC and a selfie — as part of the Know Your Customer process required before your first withdrawal.
- Deposits and Withdrawals: When you make a transaction using Easypaisa, JazzCash, NayaPay, SadaPay, bank transfer, or card payment, the relevant account reference and transaction details are recorded.
- Platform Usage: Automatically, as you browse and interact with the 777adcom platform — page visits, game sessions, bet placements, and technical device data are logged to enable the platform to function and to protect account security.
- Customer Support: When you contact the 777adcom support team via live chat or email, the content of those communications is recorded for quality assurance and to maintain a record of the matter discussed.
- Referral Programme: If you join 777adcom through a referral link, we record the referral relationship to process the applicable bonus for both parties.
- Cookies and Tracking Technologies: As described in Section 7 below, we use cookies and similar technologies to collect technical data about your device and session.
4 How We Use Your Personal Data
777adcom uses personal data only for the specific, legitimate purposes described below. We do not use your data for any purpose incompatible with the reasons it was originally collected without obtaining your consent first.
- Account Management: To create, maintain, and secure your 777adcom account, process login authentication, and manage your profile settings.
- Payment Processing: To process deposits and withdrawals via your chosen payment method and maintain accurate financial records.
- Identity Verification (KYC): To verify your identity and age as required by our operating licence and anti-money laundering obligations before processing withdrawals.
- Platform Operation: To deliver the games and betting services you use, record game results, calculate and credit winnings, and maintain your bet history.
- Fraud Prevention and Security: To detect and prevent fraudulent account activity, bonus abuse, money laundering, and unauthorised access. This includes automated fraud detection systems that analyse gameplay and transaction patterns.
- Responsible Gaming: To monitor account activity for indicators of problem gambling, apply self-imposed limits you have set, and contact you proactively if your activity triggers our responsible gaming alerts.
- Customer Support: To respond to your enquiries, resolve disputes, and maintain a record of support interactions.
- Legal Compliance: To fulfil our obligations under applicable law, respond to regulatory requests, and retain records as required by our operating conditions.
- Marketing Communications: To send you promotional offers, bonus notifications, and news about new games at 777adcom — but only if you have opted in to receive such communications.
- Platform Improvement: To analyse aggregated usage data to improve the 777adcom platform, identify popular features, and inform product development decisions.
5 Legal Basis for Processing
Every use of your personal data at 777adcom is grounded in one of the following legal bases:
- Contract Performance: Processing your identity, contact, financial, and gameplay data is necessary to deliver the services described in the 777adcom Terms and Conditions, which you enter into when registering an account.
- Legal Obligation: KYC verification, anti-money laundering checks, and the retention of transaction records are required by our operating licence and applicable financial regulations.
- Legitimate Interests: Fraud prevention, platform security monitoring, and the analysis of aggregated usage data to improve the platform are conducted on the basis of 777adcom's legitimate business interests, provided those interests are not overridden by your individual rights.
- Consent: Marketing communications are sent only where you have given explicit, informed consent. You may withdraw this consent at any time.
6 Sharing Your Personal Data
777adcom does not sell, rent, or trade your personal data to any third party. We share personal data only in the limited circumstances described below, and only to the extent necessary for the purpose in question.
- Payment Processors: Easypaisa, JazzCash, NayaPay, SadaPay, partner banks, and Visa/Mastercard processing networks receive the transaction-specific data necessary to process your deposits and withdrawals. These parties are independently regulated financial services providers.
- Identity Verification Services: Third-party KYC verification providers receive the identity documents you submit to verify your identity and age. These providers are contractually obligated to use your data solely for verification purposes.
- Fraud Detection Services: Specialist fraud detection and prevention platforms may receive technical account data — including IP addresses, device identifiers, and behavioural signals — to identify and prevent fraudulent activity.
- Cloud Infrastructure Providers: 777adcom uses reputable cloud hosting and data storage providers to operate the platform. These providers process data only as directed by 777adcom and under strict confidentiality agreements.
- Regulatory Authorities: We will share personal data with government authorities, law enforcement agencies, or regulatory bodies when we are legally required to do so. We do not share data with authorities voluntarily beyond what the law requires.
- Business Transfers: In the event that 777adcom is subject to a merger, acquisition, or asset sale, personal data may be transferred to the acquiring entity. You will be notified of any such transfer before your data is subject to a different privacy policy.
All third parties with whom 777adcom shares personal data are required to handle it securely and in accordance with this Privacy Policy. We do not permit our service providers to use your personal data for their own purposes.
7 Cookies and Tracking Technologies
777adcom uses cookies and similar technologies (including local storage and session tokens) to enable core platform functionality, maintain your session while you are logged in, and gather technical analytics to improve the platform experience.
| Cookie Type |
Purpose |
Duration |
| Essential / Session |
Keep you logged in during your session; remember game state and bet slip contents |
Session (deleted on close) |
| Functional |
Remember your language, notification, and display preferences |
Up to 12 months |
| Analytics |
Aggregated, anonymised data on page visits, feature usage, and navigation paths used to improve the platform |
Up to 24 months |
| Security |
CSRF tokens and device fingerprint data used to protect your account against unauthorised access |
Session to 30 days |
| Marketing (opt-in) |
Track which promotional content you have engaged with to avoid showing you the same offer repeatedly |
Up to 12 months |
Essential and security cookies cannot be disabled as they are required for the platform to function. You can manage optional cookies through your account preferences. Disabling analytics cookies will not affect your ability to use any feature of 777adcom.
8 How Long We Keep Your Data
777adcom retains personal data for as long as it is necessary for the purpose it was collected, or as required by our legal and regulatory obligations. The following general retention periods apply:
- Active Account Data: Retained for the duration of your account's active life plus a post-closure period of 5 years to satisfy anti-money laundering and regulatory audit requirements.
- Transaction Records: Financial transaction records are retained for a minimum of 5 years from the date of each transaction in accordance with financial regulatory requirements.
- KYC Documents: Identity verification documents are retained for 5 years following account closure. Where a specific regulatory requirement mandates longer retention, that period applies.
- Support Communications: Customer support records are retained for 3 years from the date of the last interaction, or longer if the matter involved a formal dispute.
- Technical / Log Data: Server logs and security data are retained for 12 months, after which they are deleted or anonymised.
- Marketing Data: Retained until you withdraw consent for marketing communications, after which your contact details are removed from marketing lists within 30 days.
When the applicable retention period has expired, personal data is securely deleted or anonymised so that it can no longer be linked to you as an individual.
9 How We Protect Your Data
777adcom implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:
- TLS encryption for all data transmitted between your browser and the 777adcom platform.
- AES-256 encryption for personal data stored at rest on our servers.
- Passwords stored as salted hashes — 777adcom staff cannot see your password in plain text.
- Two-factor authentication available to all account holders to protect against unauthorised login.
- Role-based access controls limiting 777adcom staff access to personal data to those with a legitimate operational need.
- Regular internal security audits and penetration testing by independent security professionals.
- Automated monitoring systems that flag unusual account activity for security review.
No system connected to the internet is completely immune from security risks. In the unlikely event of a data breach that affects your personal information, 777adcom will notify you and the relevant regulatory authority within the timeframes required by law, and will take immediate steps to contain and remediate the breach.
You are also responsible for your own account security. Keep your password confidential, do not share your login details with anyone, and enable two-factor authentication in your account settings. If you suspect unauthorised access to your account, contact 777adcom immediately at support@777adcom.app.
10 Your Data Rights
As a 777adcom user, you have the following rights over your personal data. You can exercise any of these rights at no cost by contacting support@777adcom.app or through the data management tools available in your account settings.
Right of Access
Request a copy of all personal data 777adcom holds about you. We will provide this within 30 days of your request.
Right to Rectification
Request correction of any inaccurate or incomplete personal data held about you. Many fields can be updated directly in your account settings.
Right to Erasure
Request deletion of your personal data where we no longer have a legitimate reason to retain it. Note that regulatory retention obligations may mean some data cannot be deleted immediately.
Right to Restriction
Request that 777adcom limits the processing of your data — for example, while a dispute about its accuracy is being resolved.
Right to Portability
Request your personal data in a commonly used, machine-readable format suitable for transfer to another provider where technically feasible.
Right to Object
Object to processing based on legitimate interests — including direct marketing. Your marketing opt-out will be actioned within 30 days.
To exercise any of the rights above, email support@777adcom.app with the subject line "Data Rights Request" and describe what you are requesting. We will acknowledge your request within 48 hours and complete it within 30 days. We may need to verify your identity before processing certain requests.
11 Children's Privacy
777adcom is an adults-only platform. We do not knowingly collect personal data from anyone under 18 years of age. Our registration process includes a date-of-birth field and age verification controls. If we discover that an account has been opened by someone under 18, we will immediately close that account, delete the associated personal data where legally possible, and — where a deposit has been made — return any funds to the payment source after completing required checks.
If you are a parent or guardian and believe that your child has opened a 777adcom account, please contact us immediately at support@777adcom.app so we can investigate and take appropriate action without delay.
12 Cross-Border Data Transfers
777adcom's primary platform infrastructure and player data are stored within data centres located in jurisdictions with recognised data protection frameworks. Where personal data is transferred outside Pakistan — for example, to cloud infrastructure providers or identity verification services operating in other countries — 777adcom ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that described in this Privacy Policy.
These safeguards typically take the form of contractual data processing agreements requiring the recipient to handle data in accordance with applicable data protection principles. If you would like more information about the specific safeguards in place for any particular transfer, please contact support@777adcom.app.
13 Marketing Communications and Preferences
777adcom may send you promotional emails, SMS notifications, and in-app messages about bonuses, new games, tournaments, and platform updates — but only if you have opted in to receive such communications during registration or through your account preferences.
You can update your marketing preferences at any time in your 777adcom account settings under "Notification Preferences". You can also opt out by replying STOP to any SMS, clicking the unsubscribe link in any email, or contacting support@777adcom.app directly.
Please note that opting out of marketing communications does not affect transactional communications — we will still contact you about your account, deposits, withdrawals, verification, and security matters as these are necessary for the operation of your account.
777adcom does not share your contact details with any third party for their own marketing purposes. All promotional communications you receive from 777adcom come from 777adcom itself, not from partners or advertisers.
14 Changes to This Privacy Policy
777adcom may update this Privacy Policy from time to time to reflect changes in applicable law, platform features, or data processing practices. The "Last updated" date at the top of this document will always reflect the date of the most recent revision.
Where changes are material — meaning they affect how we use your personal data in a way that is not already covered by the existing policy — we will notify registered account holders by email or in-app notification at least 14 days before the changes take effect. For minor changes (such as clarifications or corrections that do not alter the substance of any provision), we may update the policy without advance notice.
Your continued use of 777adcom after the effective date of a revised Privacy Policy constitutes acceptance of the updated terms. If you do not agree with any changes, you may request account closure before the effective date.
15 Contact Us About Privacy
If you have any questions about this Privacy Policy, want to exercise your data rights, or wish to raise a concern about how 777adcom handles your personal information, please get in touch through the following channels:
- Email: support@777adcom.app (subject: "Privacy Enquiry")
- Live Chat: Available 24/7 from within your 777adcom account
- Response time: Email within 48 hours; live chat under 3 minutes average
- Languages: English and Urdu
We take privacy complaints seriously. If you raise a concern with us and are not satisfied with our response, you have the right to escalate the matter to the relevant data protection authority in your jurisdiction.
